Communication Channels

Employees choose their channels of interest

 

Communication Channels

Business communications (messages) are targeted to the workforce by the use of communication channels. There is complete flexibility regarding how these channels are defined and used. Communication channels can be created to reflect the functional and business design of the organisation, support customer and internal projects, provide specific subject matter and control employee access.

IT message.png

Click below to learn more…

Types of Communication Channels

  • Business Organisation Channels
    • Top level Business channel
    • Lower level Business channels
    • Functional channels
  • Closed Business Channels (Invite only)
    • Business Customer Programme Team Channels
    • Business Internal Project Team Channels (Improvement/facilities)
    • Specific requirement such as on-boarding new starts
  • Any subject matter

Communication channels can be created to

  • Reflect the functional and business design of the organisation
  • Customer projects
  • Internal projects
  • Closed channels (invite only)
  • Any subject matter

Communication channels can be added or modified as required.

  • This provides the capability for empulse to expand or detract it’s usage across the business organisation
  • Employees are made aware of new channels.

Any subject matter can be a communication channel.

  • Business management update
  • Technical subject
  • Facility updates
  • Business improvement
  • Social activities
  • New starts

There is no limit to the number of subject matters and they can be registered either under the functional structure, business structure or on their own.

Example of functional structure communication channels:

 
Project workflow example ss.png
 

 

Example of business structure communication channels:

 
Project workflow example 2 ss.png
 

Some of the benefits include:

 

  • Messages are targeted to employees using channels

  • Communication channels can be added or modified as required. This provides the capability for empulse to expand or detract it’s usage across the business organisation

  • Channel engagement is measured

  • Any subject matter can be a communication channel