Communication Channels
Employees choose their channels of interest
Communication Channels
Business communications (messages) are targeted to the workforce by the use of communication channels. There is complete flexibility regarding how these channels are defined and used. Communication channels can be created to reflect the functional and business design of the organisation, support customer and internal projects, provide specific subject matter and control employee access.
Example of functional structure communication channels:
Example of business structure communication channels:
Some of the benefits include:
Messages are targeted to employees using channels
Communication channels can be added or modified as required. This provides the capability for empulse to expand or detract it’s usage across the business organisation
Channel engagement is measured
Any subject matter can be a communication channel