Employee Feedback
Makes a difference
Employee Feedback
Employee feedback is essential for management to improve their business communications and IT service. Employees should recognise that they have been empowered to provide feedback. However, this important task will only become a standard process when the feedback provided has been used to improve the business. Employees will provide feedback if they believe that their views are valued by the management team.
Click below to learn more…
Employee message feedback
- Message feedback can be provided for all message types (except alerts)
- Employees unsubscribing to a channel also provides negative feedback
Pulse polls
- Pulse polls can be created for any subject or IT service
- Information informs management of employees views and by locations. This is very informative as different locations (and groups of employees) may have different opinions.
IT service feedback
- Employees can provide feedback in real-time by selecting the IT issue from a configured IT drop list
- Pulse polls can be sent out regarding any IT issue / subject
Feedback reviews
- Provides management with an understanding of employees views
- Information used to make improvement regarding quality of messages, IT service or poll subject matter
Some of the benefits include…
Employees feel empowered and valued
Management use this feedback to improve business communications and any service (such as the IT service)