Pause
Left
Angle Right

Message Types

Defines the message characteristics

Message Types

There are various different types of messages that can be sent through the empulse client.

They each have their own special features which we have detailed below. 

 
Lots of messages in client.png

Click below to learn more…

Standard messages

Mandatory messages

  • These are moved to the top of employee message list
  • They cannot be deleted until opened by employee
  • They should be limited in use as they bypass the subscription process

Scheduled messages

Emergency alert messages

  • These are used to ensure the safety of all employees
  • Real-time mass notification can be produced
  • Pre-defined templates can be created
  • These will still appear over a locked screen
  • Warning alert popup – it will take over screen
  • Can also be sent via SMS text

Essential messages

  • Essential messages are used when the business has been seriously impacted (but no risk to employee safety)
  • Has the same features as alerts

Pulse polls

 Some of the benefits include….

 

  • The combination of message types provides a business with extensive communication flexibility to support any requirement

  • Supports communication planning

  • Ensures important messages are read by relevant employees

  • Obtains employee feedback

  • Supports employees during a business crisis