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Message Management

Leads to improved communications

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Message Management

Message management is an important issue today and businesses need to reduce the level of information traffic being sent. Much of this traffic includes unfocused poor quality messages, high level employee email lists and excessive message storage. empulse provides the capability to improve all of these issues.

It is important that every message is interesting to the reader and simply just adding pictures and html links to the text can make a huge difference.

empulse provides these capabilities in addition to the message editor features - fonts, colours, etc. It also delivers rich media such as audio files, videos and images to desktops.

Click below to learn more…

Management Focus

  • All messages are targeted to relevant employees (using communication channels)
  • Message quality improved by management as a result of employee message feedback and metric analysis
  • Improved visibility of how many employees have read important messages

Employee Focus

  • Employees notified of unread messages (total always visible in desktop tray)
  • Employees see their messages in empulse message list
    • Automatic message timeouts (deleted)
    • Employees can keep important messages by using the 'pin it' feature
    • Employees can provide message and pulse poll feedback

Some of the benefits include…

 

  • Motivates management to improve communication

  • Reduces email traffic

  • Reduces message storage

  • Analyses message metrics